Worldpay
Steven Harrods
About the brand
Worldpay is a global payment processor and POS provider handling trillions of transactions annually. Trusted by over one million businesses, it provides scalable POS solutions for companies of all sizes. Its user-friendly dashboard enables businesses to manage inventory, track sales in real-time, and generate reports efficiently.
9.0
Price
10
Ease of use
8.0
Features
10
Service
9.3
Overall
Our Verdict
Worldpay provides flexible and scalable POS solutions with strong third-party integrations, competitive transaction fees, and advanced security features. Its analytics tools and customization options help businesses optimize payment processing and improve operational efficiency.
Although pricing is not transparent and requires a quote, this ensures businesses receive a plan tailored to their specific needs. With 24/7 support, fraud protection, and an intuitive sales dashboard, Worldpay is a solid choice for businesses looking for a secure and efficient payment solution.
Pros
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Ideal for businesses that want customizable pricing plans
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Lower than usual transaction fees as it cuts out intermediaries
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Highly responsive 24/7 customer support
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Next-day funding helps cash flow
Cons
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Can’t compare Worldpay pricing plans with competitors
Plans & Pricing
*£1 monthly terminal rental for the first 12 months
Offer ends on 30 June 2025. Up to three terminals. Available to new Worldpay businesses via online application only, who have not been a Worldpay customer in the 6 months prior to submitting their application. Minimum 18-month term. After 12 months the monthly rental will be payable at the rates set out in your agreement, other fees may apply. Terms and conditions apply.
Worldpay offers customized pricing tailored to each business’s specific needs. To receive a quote, businesses provide details such as annual card payment revenue, average transaction value, and industry type. This personalized approach ensures that pricing aligns with individual business requirements. However, it can make direct comparisons with other POS providers challenging.
For more detailed information, businesses can visit Worldpay’s pricing page.
In-depth review
Features and Functionality
Worldpay offers a comprehensive suite of features through its POS software and hardware, designed to enhance business operations, improve customer satisfaction, and safeguard profitability. Key features include:
Card Payment Terminals
Worldpay offers a number of different countertop and mobile card terminals that support all major debit and credit cards, including contactless payments. These devices provide secure and efficient payment processing, making them ideal for businesses that require fixed or mobile transaction options.
All-in-One Omnichannel Solution
Commerce360 integrates in-store and online sales into a unified platform, streamlining payment processing, inventory tracking, and customer management. This ensures businesses can manage all sales channels from a single system, reducing errors and improving efficiency.
Inventory Management
Worldpay’s POS system includes real-time inventory tracking with automatic low-stock alerts. This feature helps businesses maintain optimal stock levels, avoid shortages, and ensure popular products remain available for customers.
Fast Response Replacement
In the event of a terminal malfunction, Worldpay guarantees a replacement within 24 hours. This minimizes downtime and ensures that businesses can continue accepting payments without disruptions.
Recurring Payments & Refund Processing
Worldpay simplifies subscription services and recurring billing, allowing businesses to automate payment collection. Refund processing is also streamlined, enabling quick and hassle-free transaction reversals.
Next-Day Funding
To improve cash flow, Worldpay processes and deposits funds into business accounts by the next day. This eliminates long wait times and provides businesses with quicker access to their revenue.
Credit Card Surcharging
The Fee Assist program allows businesses to pass credit card processing fees onto customers, helping maintain profitability without absorbing additional costs.
Advanced Reporting & Analytics
The IQ reporting portal provides real-time business insights, offering detailed performance analytics. Business owners can generate reports to monitor sales trends, customer behavior, and financial data, helping inform strategic decisions.
Smart Terminals
Worldpay’s smart terminals come equipped with dual screens, QR code scanners, and front cameras. These features create a seamless and interactive payment experience, reducing wait times and improving customer engagement.
Intuitive Sales Dashboard
The centralized dashboard consolidates sales, inventory, and reporting data in one place. This eliminates the need for multiple logins and provides a comprehensive view of business operations, simplifying management tasks.
Marketing Services
Worldpay extends its offerings beyond payment processing by providing marketing services, including website creation and social media management. These tools help businesses expand their online presence and attract new customers.
Worldpay’s POS system combines payment processing, inventory management, and business intelligence tools to create an efficient and scalable solution for businesses of all sizes.
Hardware Requirements
Worldpay offers a range of POS hardware to suit various business needs, including countertop and mobile payment terminals which have very basic requirements in order to plug and use.
Card Payment Terminals
- Countertop Terminals: Require a power source and a stable Ethernet or Wi-Fi connection.
- Mobile Terminals: Operate over cellular or Wi-Fi networks for businesses on the go.
Peripheral Compatibility
Worldpay POS supports various accessories, including:
- Barcode Scanners – For inventory management.
- Receipt Printers – To provide transaction records.
- Cash Drawers – For handling cash payments.
System Requirements
For Virtual Terminal (VPOS) or integrated POS systems:
- A computer with an internet browser and stable broadband connection (Cable/DSL).
- Ensure compatibility with Worldpay’s software and security requirements.
Integrations & Add-ons
Worldpay POS supports a range of integrations to streamline business operations, enhance security, and improve customer engagement. From e-commerce platforms to CRM and fraud prevention tools, these integrations ensure businesses can customize their payment systems for efficiency and growth. Here are just a number of examples of what you can do with their platform:
E-Commerce & Payment Integrations
Worldpay integrates with major e-commerce platforms, ensuring seamless online and in-store payment processing:
- Shopify, WooCommerce, Magento, BigCommerce – Sync online transactions and inventory in real time.
- Custom API – Businesses can connect Worldpay to their existing website or application.
Loyalty & Customer Engagement
Worldpay’s Commerce360 enables easy setup of loyalty programs and gift cards. It also integrates with:
- Belly, Fivestars, Yotpo – Automated rewards, customer engagement, and review collection.
CRM Integrations
Worldpay connects with major CRM platforms to track customer interactions and sales:
- Salesforce, HubSpot, Zoho CRM, Nimble – Automate marketing and manage customer relationships.
Security & Fraud Prevention
Worldpay provides multi-layered fraud protection with:
- Fraud Prevention Suite – AI-driven transaction monitoring.
- Chargeback Dispute Management – Automated resolution tools.
- PCI Compliance & 3D Secure – Ensures secure transactions.
- Data Breach Insurance – Protects against cybersecurity risks.
Accounting & Business Management
Sync transactions and financial records with:
- QuickBooks, Xero, FreshBooks – Automated bookkeeping and reporting.
- IQ Reporting Portal – Real-time business insights.
Marketing & Social Media
Enhance customer outreach with integrations for:
- Mailchimp – Automated email marketing.
- Facebook & Instagram Ads – Track social media-driven sales.
- Google Analytics – Monitor conversion data.
With robust integrations across e-commerce, CRM, security, accounting, and marketing, Worldpay POS helps businesses optimize transactions, customer engagement, and financial management.
Ease of Use
Worldpay’s POS system is designed for quick setup and intuitive use. The onboarding process takes only a few minutes, and step-by-step video tutorials help even first-time users get started easily.
Card payment terminals are shipped within four days of application approval and come with clear instructions for self-installation, eliminating the need for professional setup. The online help center provides straightforward guidance to ensure a smooth transition.
The system includes a user-friendly dashboard for managing transactions, tracking sales, and generating reports in real time. Automating tasks like setting up recurring payments is simple, saving business owners valuable time.
Worldpay also offers 24/7 customer support, ensuring businesses can get assistance whenever needed. The customer portal provides access to account management, transaction history, and monthly billing, keeping everything organized in one place.
With its intuitive interface, automation features, and real-time reporting, Worldpay’s POS system is built to streamline operations and enhance efficiency for business owners.
Customer Service
Worldpay provides 24/7 live chat for quick assistance and dedicated phone support Monday to Friday (8:30 AM – 7:30 PM EST), with callback requests available. Customers with active plans receive round-the-clock technical support, with separate lines for general inquiries, e-commerce integration, and troubleshooting.
The Resource Center offers FAQs and detailed guides, while the Global Payments Report keeps businesses informed about industry trends. Worldpay also shares updates via Facebook, X (Twitter), and LinkedIn, ensuring businesses stay up to date on new features and developments.
Phone Support
You can reach Worldpay's phone support during business hours
Live Online Chat
You can chat with Worldpay's 24/7 live chat support agents via the website
To reach Worldpay's email support you can go to their website and fill out an email form
User Reviews
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Steven Harrods
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
9.0
Price
10
Ease of use
8.0
Features
10
Service
9.3
Overall
Thank you!