Pros & Cons
- The system is user friendly
- Back office functions simplify necessary business paperwork
- Awesome reporting system to drive sales
- Managing inventory is easy and effective
- Not all add-ons or integrations are free
- Some customers report sluggish load time
- You have to contact the vendor to try the software for free
Plans & Pricing
Epos Now is subscription-based, and you can pay a monthly or annual fee. Everything in one package from $99 per month.
Epos Now’s POS system enables you to adapt, gain new customers, increase profit and remain future proof.
- Set up, onboard, and train staff in minutes
- Online, delivery, collection, and multi-channel ready
- Access your business insights through any device, on-the-go
- Real-time reporting on staff, customers, sales, margin and stock
- Use standalone, or connect to hundreds of apps including payment systems, accounting software and much more.
Founded in 2011, Epos Now is a cloud-based POS software with management, reporting, and financial features. Part of what makes the POS unique is its ability to streamline business processes and make transactions more convenient. It’s suitable for retail and hospitality business models, such as restaurants, museums, and nightclubs.
Features and Functionality
Epos Now is an easy to use cloud-based POS system that comes with several exciting features. Some of its impressive features include analytics, inventory management, built-in customer management, website integration, and employee activity tracking. The software also comes with everything you’d expect from a reliable POS system, such as loyalty programs, forecasting, and others.
Epos Now’s analytics helps you make insight-driven decisions with several statistics and management tools. For example, you can see which products are performing best vs. worse and customize reports to suit your business needs. When you have a clear take on how your company is performing, growing becomes easier.
Poor management of stock can impede cash flow, increase wastage, and the potential for staff theft. Epos Now offers a powerful inventory management feature that can automatically keep track of stock and alert you whenever items are low. That way, you’ll never run out of items and avoid the occasional time-consuming headaches that come with stock takes.
Epos Now has a built-in customer management system for collecting contact and other information. The information can then be used to reach customers, analyze behavior, make predictions, and more.
You can integrate the POS software with your website, and it’s compatible with most platforms. It can sync your physical store and online inventory, so you don’t have to worry about fulfillment issues. Your customers can shop and pay for goods online with ease.
Employee Activity Tracking
You can track staff performance with built-in employee activity reports, which is useful. For example, the information can be used to incentivize top performers or ensure everyone on the team participates.
Epos Now is cloud-based so you can access the software on any Internet-enabled device with a web browser. For instance, you can access the back-office, and view reports on your smartphone to see how the team is doing. There’s no need for any complex hardware setup. The POS supports all Mobile, PC, Mac, and Tablets.
Also, while Epos Now provides standard hardware with your subscription (terminal, receipt printer, and cash drawer), you can add additional devices. They don’t have to be provided by Epos Now, however, you can still purchase hardware from the company.
Integrations & Add-ons
You’ll find plenty of integrations or add-ons at the Epos Now’s AppStore to extend your system’s capabilities. There are over 80 integrations available, such as Zappier, Deputy, MailChimp, Nettl, Salesforce, VeriFone, Payment Sense, Appointedd, and much more. However, one of the most important integrations on the list is Zappier. Alone, it can connect your POS to hundreds of other useful apps.
Ease of Use
Epos Now is very easy to use with practically no steep learning curve, so businesses and their employees should have no trouble with it. The interface is clean and intuitive, plus there aren’t any burdensome setup requirements. Therefore, most people should understand the software in less than 20 minutes, making onboarding easier and cheaper.
You can reach Epos Now by phone, email, or online chat. Many consumers report that the customer support team is highly responsive and eager to assist. Plus, Epos Now provides setup support for new retail or hospitality businesses.
24/7 Help & SupportEpos Now provides 24/7 customer support to businesses on the Premium and Enterprise plans.
Phone Supportyou can reach the company by phone.
Live Online ChatThere’s live chat available for reaching the sales and support team.
Video TutorialsEpos Now has some video tutorials on its YouTube Channel.
FAQThe company provides a support FAQ section, accessible by existing customers only.
Community ForumThe vendor doesn’t maintain a community forum.
BlogYou'll find tons of useful information to support your business on the company’s blog.
Epos Now is great for small or large businesses looking to streamline processes and improve their business. The software is easy to use, offers good management, automation, and customization features. For example, analytics can help you spot trends or identify opportunities to increase sales. Plus, the inventory management system makes it easy to track and take stock.
If you want to save money, time, and avoid hassle when it comes to managing your business, then Epos Now might be the right choice. Great POS software should support your business by streamlining operations and simplifying processes. Epos Now does all of that and more.