Clover - POS

Clover Review

flag Cloud-hosted & accessible from anywhere
  • Accept payments & track inventory

  • Integrate best-in-class POS apps

  • Give back easily with Donors Choose

  • Fraud protection up to $100,000

Pros & Cons

  • The clear and intuitive interface makes it easy to use
  • There are many accessories to choose from
  • The system is highly flexible and portable
  • Excellent reporting for tracking business activities
  • A plethora of app integrations
  • Not all available integrations are free
  • Hardware investment can be a bit high depending on your business
  • Bank deposits can take up to three days

Plans & Pricing

Clover has two POS plans. These are the ‘Register Lite, ‘Register,’ ‘Payment Plus,’ ‘Counter Service Restaurant,’ and ‘Table Service Restaurant.’ They give a free 30-day trial for all plans, and as of this review, there’s a 30-day trial offer for the Register Lite plan.

Register Lite

Businesses pay a monthly fee of $9.95 per month for the ‘Register Lite’ and 2.9% plus 30¢ per keyed-in transaction. The Register Lite only includes a virtual terminal, but you can purchase hardware in the future if needed.

Register

With the ‘Register’ plan, you pay a monthly fee of $49.90, and 3.5% plus 15¢ for keyed-in transactions. There’s also a 2.5% plus 10¢ charge for in-person purchases. You’ll also pay $9.95 per additional device.

Payment Plus

Clover Payment Plus comes with basic features. It’s great if you don’t need advanced things like inventory tracking or any particular third-party apps. The investment is $4.95 per month, and transaction fees are the same as the Register plan.

Counter Service Restaurant

This plan is ideal for quick service businesses or restaurants since it’s designed for speed. It costs $39.95 per month for the first device and $9.95 per additional system. Transaction fees are the same as the Register plan.

Table Service Restaurant

With the Table Service Restaurant plan, you get everything available with other plans and more. This plan is great for established businesses in the food industry and costs $69.95 per month plus $9.95 for each additional device. Transaction fees are the same as other plans, except Register Lite.

Overall, Clover’s software price is affordable for the value.

Register Lite
$9.95/month
+ transaction fees
Register
$49.90/month
+ transaction fees
Payment Plus
$4.95/month
+ transaction fees
Counter Service Restaurant
$39.95/month
+ transaction fees
Table Service Restaurant
$69.95/month
+ transaction fees

Overview

Clover entered the POS market in 2012 and has since grown to become one of the most used cloud-based POS. The system is suitable for many types of retailers and restaurants, including cafes, bars, quick service, and others. While Clover POS is web-based, the company offers server-based deployment.

Rating

  • "Price"
    8 /10
  • "Features"
    9 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    7 /10

Features and Functionality

Clover POS comes with various customizable built-in features, such as inventory management, reporting, virtual terminal, online ordering, and employee management, among others. The POS has all the must-have features of a reliable system and more, making it ideal for many business models. Also, Clover is user-friendly, and since it’s cloud-based, you can manage your company(s) from any device.

Inventory Management

Clover makes inventory management a breeze. You can add items individually, by scanning merchandise barcode labels or importing inventory via spreadsheets. Editing a product’s information is simple, and Clover automatically monitors performance.

Reporting

The POS software has built-in reporting for real-time actionable business insights. Businesses can track key metrics and identify trends that may help them boost revenue. The best part is that you can access reports anywhere, anytime with a compatible Internet-enabled device.

Virtual Terminal

The virtual terminal lets you process transactions online. That means you don’t have to be at your terminal to make sales. For example, you can log in to your dashboard from a smartphone to accept payments or process refunds.

Online Ordering

With Clover’s online ordering feature, you can digitize your menu and start receiving, including processing orders from the company website. The POS system integrates with your site and syncs inventory to avoid stock issues. Clover gives you full menu control.

Employee Management

Clover helps you manage and support employees – your most essential resources. With employee features, you can incentivize people, measure individual performance, and control access or permissions. Also, scheduling, clock in or out, tip management, commission distribution, and more are supported.

Hardware Requirements

Clover provides its own POS hardware. The company offers five hardware packages to go with the monthly software fee. These are Station, Mini, Flex, Go, and Station Pro. However, the POS software can launch from any device, such as a Mac, Windows, Android, and iOS.

Most businesses will need a hardware package to get started with Clover. However, you don’t require hardware if all that’s needed is a virtual terminal for processing transactions. Clover also supports several accessories for customizing your POS system. Things like a kitchen printer, weight scale, barcode scanner, printer paper, and so on.

Integrations & Add-ons

The POS system’s capabilities can be extended using integrations. That means you can customize the software’s functionality to your liking. You’ll find plenty of integrations at the Clover App Market. Applications like Homebase’s Time Clock, Gusto, Qualia, QuickBooks, Digital Loyalty, Jazz HR, and DAVO, among others, can be acquired. Some integrations are free, but you’ll need a subscription for others.

Ease of Use

Clover POS comes with a sleek, intuitive interface that makes it easy to set up and learn. The POS software has several built-in apps that are specific for handling particular needs. These apps separate Clover’s different functions, so you can find the things you need quickly, keeping everything simple.

Customer Support

Many customers report receiving excellent and responsive support from the Clover team. Some are unsatisfied with customer support. However, Clover does provide clear setup instructions and other support documentation on its website – you’ll need your merchant ID to receive support.

  • 24/7 Help & Support
    The company’s hours of operations aren’t clear on their website. However, according to a live chat representative, they offer 24/7 support.
  • Phone Support
    Businesses can reach Clover by phone or have the support team call them (available to US merchants).
  • Email
    Clover provides email support.
  • Video Tutorials
    You’ll find several useful video tutorials on Clover’s YouTube channel.
  • FAQ
    The company maintains a FAQ page for addressing customer concerns.
  • Community Forum
    Clover has a useful community forum where customers can ask questions and get answers.
  • Blog
    The company maintains a blog with valuable business information.

Final Word

If you need an easy to use POS system with quick transaction processing time, many features and extendable capabilities, then Clover might be it. One of the most interesting features is analytics. It’s incredible and provides various insights for making informed decisions. Clover practically has everything that businesses need to operate and grow.

However, while the software investment is low, hardware and integration costs can add up depending on your business needs. That’s because you have to use the vendor’s equipment, and integrations require additional investments. All in all, Clover is a great customizable choice for retailers and restaurants, plus it can support other business models. They also give customers a 30 or 90-day trial depending on the chosen plan.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
amrita
Amrita Biswas
author

Amrita Biwas is a writer with experience in the field of business technology. Beyond her deep knowledge of business software and automation tools, she has years of experience writing and editing for online publications. Her specialty is SMBs – she’d love to help find your business with the software that benefits you most!

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

Leave a Reply

Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy