GoDaddy Centerfield Review

Our Verdict

GoDaddy’s POS software and hardware stand out as reliable and versatile options in the market, offering a one-year warranty for added peace of mind. The transaction fees are competitive, and the feature set is extensive, covering both in-person retail and e-commerce payment integration.

Designed with small and medium-sized businesses in mind, GoDaddy POS solutions provide seamless management for sales, inventory, and customer interactions. These plans are particularly well-suited for businesses looking to integrate in-store and online operations into a single, streamlined system.

Pros

Process payments anywhere in real-time
Robust security with end-to-end encryption and PCI compliance
Single dashboard to manage both online and in-person sales
Broad hardware compatibility with existing devices
Affordable transaction fees and scalable for growing businesses

Cons

Lacks a free trial option for POS solutions
Advanced features may not match competitors' offerings
Free hardware availability depends on meeting qualifying conditions

Plans & Pricing

GoDaddy offers competitive point-of-sale (POS) transaction fees and flexible pricing plans designed to meet the needs of diverse businesses. With in-person transaction fees starting at 2.3% + $0, GoDaddy provides one of the most cost-effective solutions in the market. All hardware devices come with a one-year warranty for added peace of mind.

To cater to the unique requirements of various businesses, GoDaddy provides multiple POS options, including its own Smart Terminal and devices from providers like Square, Clover, and Shopify. This variety allows businesses to select a system tailored to their specific needs—whether it’s a simple, mobile POS for small vendors or a more advanced system for larger retail operations. Below is a breakdown of the available POS systems, pricing, transaction fees and features:

GoDaddy Smart Terminal

2.3% + $0 per transaction

Square Register

$799

2.5% + $0.10 per transaction

Clover Mini

$799

2.3% + $0.10 per transaction

Shopify Counter-Top Kit

$459

2.3% + $0 per transaction

In-depth review

Features and Functionality

GoDaddy’s Point of Sale (POS) system offers a comprehensive suite of features designed to streamline business operations for small to medium-sized enterprises.

Core Features

Inventory Management: Seamlessly synchronize online and in-store inventory, ensuring accurate stock levels across all sales channels.
Fast Payments: Benefit from competitive transaction fees and receive payouts as early as the next business day, enhancing cash flow efficiency.
Sales Processing: Accept a variety of payment methods, including major credit and debit cards, as well as contactless options like Apple Pay and Google Pay.
Reporting & Sales Analytics: Utilize the dashboard to monitor sales performance, track inventory, and generate insightful reports to inform business decisions.

Advanced Features

E-Commerce Integration: Integrate physical and online stores, allowing for unified inventory management and a cohesive shopping experience for customers.
Offline Transactions: Continue processing sales even without internet connectivity; transactions automatically sync once the connection is restored.
Mobile POS: Leverage mobile devices to accept payments on the go, providing flexibility for businesses operating in various locations.

Customization and Usability

Branded Receipts: Customize digital receipts with your business logo and details to enhance brand recognition and customer engagement.
Discounts and Promotions: Easily set up and manage promotional offers, discounts, and loyalty programs to attract and retain customers.

Integration and Compatibility

Multi-Device Syncing: Ensure real-time synchronization across all devices, including POS terminals and mobile apps, to maintain consistency in sales and inventory data.
Third-Party App Integration: Enhance functionality by integrating with various third-party applications, tailoring the system to your specific business needs.

Security and Compliance

End-to-End Encryption: Transactions are secured with advanced encryption protocols, safeguarding sensitive customer and business information.
PCI Compliance: Adheres to Payment Card Industry standards, providing a secure environment for payment processing activities.

GoDaddy’s POS system combines these features to offer a robust solution for businesses seeking to unify their sales channels, optimize operations, and deliver a seamless customer experience.

Hardware Requirements

GoDaddy POS hardware is designed to be versatile, secure, and user-friendly, meeting the needs of various business setups.

Essential Devices

GoDaddy Poynt Smart Terminal: A countertop device with dual screens, a built-in printer, and a scanner, designed for seamless in-store operations.
GoDaddy Poynt Card Reader: A portable device for businesses on the go, supporting swipe, chip, and contactless payments. It pairs with the GoDaddy mobile app for mobile transaction management.

Connectivity Requirements

WiFi or Cellular: A stable internet connection is required for most features, but the offline mode ensures uninterrupted sales even during connectivity issues.

Power and Setup

Power Source: Countertop devices require a direct power supply, while portable devices come with rechargeable batteries that last a full day of sales.
Setup Needs: Devices are designed for quick installation with user-friendly guides and free two-day shipping for hardware.

GoDaddy’s hardware is built to integrate seamlessly into existing setups while maintaining flexibility and scalability for growing businesses.

Integrations & Add-ons

GoDaddy POS offers a range of integrations and add-ons to enhance functionality and streamline business operations. These features allow businesses to customize the system to fit their specific needs:

Third-Party App Integration

GoDaddy Smart Terminal integrates seamlessly with over 35 third-party applications, including tools like Dello, Kikkle, and VidaPay. This flexibility enables businesses to connect the POS system with additional software for payment processing, loyalty programs, and more.

Peripheral Compatibility

GoDaddy POS devices support a variety of peripherals, such as:

Printers for receipts and kitchen orders.
Barcode Scanners to simplify product management and checkout.
Cash Drawers for efficient cash handling. These peripherals can connect via USB, Bluetooth, or Ethernet, ensuring compatibility with diverse setups.

E-Commerce Integration

The POS system integrates with GoDaddy’s eCommerce platform, allowing businesses to sync online and in-store inventory. This ensures accurate stock levels across channels and provides customers with a consistent shopping experience.

Custom Branding & Features

Branded Receipts: Customize receipts with your business logo and details.
Pay Links & Invoices: Send branded payment links and invoices directly to customers for seamless transactions.

Mobile POS Add-ons

With the GoDaddy mobile app, businesses can transform smartphones or tablets into portable POS systems, enabling payments on the go. This is ideal for businesses operating at events or pop-up locations.

Click & Collect

The system supports “click and collect,” enabling customers to place orders online and pick them up in-store. This integration streamlines the customer experience and bridges the gap between digital and physical storefronts.

Loyalty Programs

GoDaddy POS integrates with loyalty program tools, helping businesses retain customers by offering rewards and discounts for repeat purchases.

Security Add-ons

All transactions processed through GoDaddy POS are secured with end-to-end encryption and meet PCI compliance standards, ensuring customer data is protected.

Ease of Use

GoDaddy’s POS system is designed to simplify the management of e-commerce and in-person retail operations. The onboarding process is straightforward, guiding users through key features and functionalities. Free two-day shipping on hardware ensures quick setup for new users.

The cloud-based dashboard is intuitive, even for those with little experience using point-of-sale systems. It provides instant syncing across devices, ensuring inventory levels and sales data remain accurate in real time. Users can quickly generate detailed reports and make necessary adjustments to optimize their operations.

Customization options add flexibility, allowing business owners to brand receipts, implement credit card surcharges, and integrate with third-party apps. These features enable businesses to tailor the system to their specific needs.

GoDaddy’s ecosystem also supports additional services, such as domain registration, web hosting, and marketing tools, creating a one-stop-shop solution for business owners. This integrated approach streamlines processes, saving time and effort while enabling businesses to focus on growth.

Customer Service

GoDaddy offers extensive support resources for its POS system, including a comprehensive Help Center, explainer videos, and a resource library. Users can access 24/7 phone and live chat support for quick assistance, with live chat providing fast response times.

Additional support includes a YouTube channel with helpful tutorials and a community forum where users can engage with peers. GoDaddy also maintains a LinkedIn group for small business networking and idea sharing, fostering collaboration and support.