Say2eat - POS

Our Verdict

Say2eat is a commission-free online ordering and delivery solution that most restaurants can benefit from, and it’s white-label. That means you won’t have to worry about your customers seeing the vendor’s branding like they typically would in other third-party apps.

The fact that Say2eat allows customers to order using their favorite apps is a huge plus. That’s because it makes everything more familiar and personal. Once orders are placed, customers can pick up their food or have it delivered. Say2eat’s dispatch alerts commission-free delivery couriers to make delivery possible.

The software also gives restaurants more control over their digital operations, which is excellent. Unlike other third-party apps, customers deal with your brand directly, which offers a better guest experience. Overall, Say2eat is challenging the status quo concerning online food delivery apps and worth checking out.

Pros

Very easy to use
Customers do not have to register with an app to order
Commission-free food delivery software
Seamless website and POS integration
Good analytics for insights

Cons

Minimal product information on the vendor’s site
Pricing isn’t transparent
Limited online support information

Plans & Pricing

Say2eat doesn’t provide plans or packages on their website because pricing varies by need. So restaurant owners need to contact the company directly for pricing. You can easily book a call for more information by visiting their website. Say2eat is great for restauranteurs who want to expand their delivery and takeout service without the high commissions of other third-party applications. The vendor also offers a free demo if you’re interested in the system.

In-depth review

Features and Functionality

From what we can gather via the company’s website, Say2eat can integrate with virtually any POS system. The software also features social media integration, contact management, analytics, and data import or export capabilities. Say2eat does all the things you’d expect from an online food delivery software and more without the typical hassles. For other apps, you usually have to download the app or register with the vendor. That’s time-consuming and may deter customers from placing an order. However, customers can order from practically anywhere with Say2eat.

POS Integration

Say2eat works with major POS systems, such as Toast, and even other third-party apps like ItsaCheckmate, which connects platforms. So it should be able to integrate it with your POS system with ease. The software also includes a website integration for online ordering.

Social Media Integration

Use the Facebook Messenger Ordering feature to make your restaurant accessible to customers where they naturally spend much of their time. Instagram Marketing Growth Tools allow restaurants to monetize their Instagram accounts by allowing customers to make purchases directly from Instagram.

Contact Management

As customers shop, Say2eat records their data automatically. Information such as order history, food preferences, contact information, and more are collected. You may then use such information to keep consumers engaged and further improve operations.

Analytics

The software features advanced analytics that allows you to collect useful customer insights.

Data import and Export

Say2eat supports the import and export of customer data. That means you can transfer or move customer information.

Hardware Requirements

Say2eat is a software that leverages existing platforms to help restaurant owners offer more affordable, quick, and reliable food delivery service. It doesn’t require any additional hardware to run, thus, won’t have any issues running on an Apple, Windows, Android, or any other device. So your existing hardware should suffice and POS integration, easy.

Integrations & Add-ons

The software integrates with practically any popular social messaging app. It can also integrate with many applications that help restaurants operate online. Some of them include Toast, NCR, Ordermark, Micros, Dinerware, POSitouch, North Star, and others. Say2eat also connects restaurants with on-demand couriers that are already available to deliver orders.

Ease of Use

The software is super-easy to use with a slick, intuitive interface, and setup seems straightforward. There’s barely any learning curve since Say2eat leverages existing apps. It uses many of the same tools available on these platforms, which is great for onboarding. As a result, restaurants may reduce costs in that area.

Customer Service

There isn’t much customer support information on the company’s website, which is expected for a fairly new brand. Plus, Say2eat doesn’t seem to require any complicated setup process, and the vendor provides a support phone number you can call 24/7.