TouchBistro

TouchBistro is more than just a mobile payment processing application. It covers nearly every aspect of running a restaurant business from staff to inventory to reporting.

Tableside Ordering

Take and place orders tableside at FSRs and bust lines at QSRs with our mobile POS. You don’t need us to tell you how fast things move in a restaurant. Apparently, the guys from TouchBistro have received the memo as well, because they have specifically designed a set of tableside ordering mechanics to both help your staff fulfill orders faster and upsell margin menu items while doing so. Your staff will see pop-up modifiers of what they can suggest complementing the initial order.

Floor Plan & Table Management

TouchBistro allows you to design a customized restaurant floor plan, take orders by the table, move parties around freely, and manage multiple sections of the restaurant with ease. Customize and edit your floor plan on the go by looking at critical factors like distance between tables, time seated, and spend per table.

Reporting & Analytics

Track sales in real-time and make informed decisions about promotions and menus with the help of reports that show guest spend and behavior. You’ll be able to keep your finger on the pulse of the restaurant regardless of where you are at the moment and gain powerful insights. Check who is doing what, which items are running out of stock, how many guests are there at the moment, etc. all conveniently in the restaurant or on the road with a smartphone.

Menu Management

Increase your average check size and promote high-profit items with a completely customizable menu you can take tableside. TouchBistro’s menu management system is designed specifically for restaurant service staff, with a host of smart features to make your menu ordering, prep, and reporting process a masterpiece. Promote high-profit menu items with a completely customizable menu you can take tableside.  Get detailed menu item descriptions, including allergy information or wine pairing suggestions, to tailor your guest experience.

Staff Management

TouchBistro has great functionality for managing the activity of your employees, including the ability to create, edit, and set permissions by staff type, clock in and out, and track paid and unpaid breaks. Staff management helps to schedule decisions and optimize labor costs.

Gift Cards

TouchBistro Gift Cards lets you create and sell physical and digital cards for single locations and
multiple venues with either easy-to-use templates or customized designs. Distribute cards that
help build awareness of your restaurant, drive immediate cash flow, and give customers one
more reason to return.

TouchBistro itself is compatible with any and all iPad models with the exception of the 1st, 2^nd, and 3^rd gen devices. Still, you’ll need other hardware to run your business, such as:

• Mac computer: If you have 6 or more iPads, this computer will be the heart of your business, storing the data and managing synchronization between all other devices. You can go for the iMac, Apple Mac Mini, or the Mac Pro.
• Wi-Fi: An AmpliFi HD Mesh Router should do the trick just fine, though any decent router will work as well.
• Printers: You’ll need an Impact printer for the kitchen, and a thermal printer to print receipts in front of the house.

TouchBistro is integrated with many of the best-in-class software and payment partners like Chase, Worldpay, MarketMan, 7Shifts, Xero, Quickbooks, and more

As for TouchBistro’s own add-ons, they are:

• Loyalty: This add-on offers a customer relationship management (CRM) and guest engagement platform with personalized marketing and multiple loyalty reward options.
• Online Ordering: Save on hefty commission fees with a proprietary online ordering link on your website, Instagram, or Facebook page. Send orders directly to the TouchBistro POS, offered at no additional cost.
• Reservations: Make the most of your capacity, exceed diner expectations, and apply report insights to drive your bottom line – all for a predictable fixed monthly fee.
• Kitchen Display System: This app is a handy solution for improving the workflow on the kitchen, turning the existing kitchen printer into an insights machine that shares a lot of intel on the orders.
• Contactless Dining: TouchBistro Contactless Dining is a POS-integrated, no-contact ordering solution. Give dine-in
  guests peace of mind by letting them view menus, place orders, and pay – all from their own
  device.

Setting everything up for the first time (especially all the hardware) may seem like a challenge, but you will have professional help to assist you every step of the way – from installation to training on the system for you and your staff.

That said, you probably won’t need any professional help with mastering the system as it is pretty straightforward and intuitive.