Lightspeed AU

We’ve talked about Lightspeed being an all-in-one POS and payments solution for ambitious retailers, but now it’s time to dive a bit deeper.

Inventory Management

Lightspeed comes with a set of handy features for inventory management:

• Item import: Simple data transfers from one platform to another via Excel or CSV files.
• Product customisation: Add additional descriptions like size and colour to your products or categorize them by certain sets of parameters.
• Order stock: Order directly from Lightspeed Retail with built-in purchase orders.
• B2B catalog: Access thousands of products synced straight to your POS and add pre-loaded product information from your suppliers to your POS.
• Scanner app: Turn your iOS or Android device into a powerful inventory management tool. Their scanner app lets you count products, track inventory and fulfill orders easily from your mobile device.

Lightspeed Restaurant is equipped with sophisticated inventory management tools that help streamline your inventory processes so you never run out of stock.

• Stock levels: Get automatic updates on stock levels as products are received and sold, and transfer stock between locations.
• Production batches: Use production batches to align menu items with the ingredients used to make them.
• Recipe tracking: Keep track of all your recipes in one place.

Reporting & Analytics

With the built-in reporting functionality your POS grows from a tool for selling into a full-blown CRM system:

• Retail analytics: Learn more about new and recurring customers, your own stock, and best-selling items.
• Increase visibility: Save inventory, sales, tax and payment reports to your requirements, and schedule regular reports to be emailed each week or month.
• Improve staff performance: Check the performance of your staff and, essentially, the success of the established sales process.
• Remote reporting: You can check on how things are going from the comfort of your couch.

For restaurant owners, you can use Lightspeed’s reporting tools to study the popularity of certain dishes among your customers, understand staff strengths, and how your guests like to dine so that you can do more of what works.

• Menu insights: Find out which dishes make customers come back for more.
• Guest profiles: Get to know your regulars and provide stellar service with unique profiles for each credit card swiped.
• Server performance: Identify employee rockstars, help boost their earnings, and uncover coaching opportunities.
• Time of day reports: Set your promotions at the right time, every time.

Online Ordering

Lightspeed’s online ordering feature gives restaurant owners new ways to capture orders, and provides your customers added flexibility over how they order and pay. All this with no extra work for you or your staff. Guests can order and pay their bills online from their phones and all orders sync straight to your POS for production.

Embedded Payments

Lightspeed Payments ensures you can accept any kind of payment, whether it be cash, card, or mobile. The payment process is PCI compliant, meaning credit card data is processed and transmitted electronically in a secure environment. The payment system is also EMV-compatible.

Lightspeed Payments is built into LightSpeed Restaurant POS and allows businesses to seamlessly accept different payment methods. Customers can use cash, credit cards, or digital wallets on their smartphones to make a payment through Lightspeed Payments.

Marketing & Loyalty

Managing your gift cards, special discounts, and loyalty programs has never been simpler. Set them up in one place and control the sales flow with data-driven decisions on which items are more relevant as an up-sale to your customers.

While all that you essentially need to work is a computer or an iPad, Lightspeed offers several hardware kits for small businesses. You can purchase them in bundles or, alternatively, you can order the items you need in your store separately.

iPad Hardware Kit

This kit includes an iPad, receipt printer, payment terminal,  cash drawer, Bluetooth scanner, iPad stand, and some receipt paper. This bundle is designed for a seamless wireless experience. Simply take the tablet with you and help your customers shop on the fly instead of forcing them to stand in a queue.

The Desktop Hardware Kit

This bundle comes with a cash drawer, a Bluetooth scanner, and receipt printer, all designed to give a slick, modern vibe from the casher’s stand.

With the Lightspeed POS and Payments system, it is easy to integrate third-party applications. Lightspeed’s ability to seamlessly integrate with other best-in-class tools allows you to run your business at full capacity.

You can easily integrate marketing, analytics, ERP, employee management, inventory management, accounting, and customer loyalty solutions in a few simple steps.

For example, Lightspeed Retail integrates with platforms like Marsello, WooCommerce, MYOB, and more.

On the other hand, Lightspeed Restaurant integrates with platforms like OpenTable, SevenRooms, Deputy, and Xero, to name a few.

Lightspeed is simple and intuitive enough that you’ll get a good feel of it quite quickly. Setting the tool up is as hard as filling up a form of three fields, and the interface is so straightforward that you’ll feel like someone is holding your hand.