Rezku
Written by
Pavel Aramyan
About the brand
According to their website, Rezku is the highest-rated POS System provider for restaurants, bars, and pizzerias. The company has been operating since 2012 and has received multiple industry awards and massive acknowledgments from users. Based in California, Rezku is primarily recommended for restaurants, bars, pizzerias and large-scale restaurant chains.
9.0
Price
10
Ease of use
10
Features
10
Service
9.8
Overall
Our Verdict
Overall, Rezku is an incredible restaurant POS system. It’s very easy to use, even if you have zero prior POS system experience. It is built to minimize time loss in all restaurant management and service operations, ultimately improving the quality of your service. The features and functionality allow a lot of room for customization, control, and precise inventory management to minimize costs. Finally, the world-class customer support and a dedicated account manager ensure that all your problems will be heard and resolved in a very short amount of time.
Pros
- Extremely easy to use
- Many powerful features all included
- Highly-rated cloud-based POS system
- Large number of integrations
Cons
- Limited hardware options available
- POS only runs on iPad
Plans & Pricing
Rezku’s pricing is extremely straightforward. That being said, there aren’t varied packages. They offer two main choices.
All subscriptions include premium features including online ordering, delivery driver dispatch, loyalty program, gift card program, kitchen display app, and customer-facing display app. Rezku is well worth the feature-rich package you will receive.
Please note, for all plans: Credit card processing agreement required.
In-depth review
Features and Functionality
In terms of functionality, Rezku goes well beyond any competitor on the market. The systems’ security is on the absolute highest level, with full end-to-end data encryption and 2-factor authentication. Notable features include 3-day offline credit card payments, seamless integration with 3rd party online ordering services, automated inventory control with low-stock emails and a white-label online ordering portal for your customers. Over the past four years, Rezku has evolved into a highly capable pizza POS that is not only feature-rich but also more affordable than competing systems.
Furthermore, features like ingredient-level food cost calculations, a driver dispatch system with SMS, a dedicated manager’s app for remote system management, an advanced KDS system and liner-less to-go label printing make this system highly flexible and informative. Allowing users to reduce errors, build on your strengths, identify weaknesses and improve the overall quality of their service.
Rezku handles the usual things exceptionally well too. Everything you’d expect from a modern POS System including table-side ordering and payment, order and split by seat, highly customizable menu management with conversational modifiers, half-and-half pizzas, and advanced couponing functions.
Menu Management
With Rezku, you can fully customize your restaurant’s menu, both on the POS and online. A team member is assigned to consult with you to make sure your menu is set up as needed. The menu builder features an easy-to-customize drag-and-drop designing, stock images, photo uploads, color-themes, on-screen and online product descriptions and recipes, and a custom-branded online ordering portal that does not require any website programing.
Full Service and Table Side Ordering
This feature makes your operations flow highly conveniently and productively. Rezku customizes your floor plan for fast table ordering. Fast check splits by seat, item or even to a new check, with wireless hand-held POS with integrated payments and backup batteries keep your servers working efficiently. Orders print directly to the kitchen, eliminating back-and-forth action. Table QR codes allow guests to order and pay directly from their smartphones, reducing dependence on front of house staff.
Automated Inventory Control
This feature is extremely handy when it comes to saving time and reducing errors. Enter stock on hand, and when the count reaches zero, the item is automatically 86’ed from the menu. Item counts can be updated on the fly right from the POS. Ingredient tracking sends automatic emails to managers when stock levels reach preset limits, reminding you to re-order, reducing embarrassment and customer frustration.
Offline Mode
Rezku is a modern cloud-based POS with a twist. Offline Mode allows you to continue operations even if the internet goes down. Including sending and printing orders to the kitchen, transferring orders between stations and paying for orders with credit cards. Save credit card payments for up to 3 days until the internet connection is normalized. Once everything is in order, the system automatically syncs all your offline data.
Online Ordering and Delivery
Online ordering and delivery are essential revenue generators for modern restaurants, and Rezku’s platform has undergone extensive upgrades to provide a feature-rich experience that sets it apart from competitors.
Rezku’s first-party online ordering system is extremely user-friendly, requiring no coding knowledge, website hosting services, or technical expertise. Fully customized and branded to your restaurant, it seamlessly integrates with Rezku’s gift cards, loyalty programs, and coupons. The platform offers advanced features to optimize online sales, including:
- Customizable fonts, colors, themes, and layouts to match your restaurant’s branding.
- Custom product images or access to a library of over 5,000 stock icons and images.
- A visual pizza builder with images for toppings and customization options.
- Product upsell triggers and modifier upsell suggestions to boost average order value.
- Options for after-hours sales through automated digital menus.
- Contactless digital menus with QR codes for viewing-only access.
Rezku integrates with all major third-party online ordering and delivery services, sending orders directly to the kitchen and eliminating the need for extra tablets. Additionally, Rezku supports DoorDash Drive integration, allowing restaurants to assign delivery orders to DoorDash drivers on demand.
To enhance in-house delivery management, Rezku includes a dedicated driver dispatch interface. This system offers turn-by-turn directions, estimated return times, and cash tracking for drivers, ensuring smooth delivery operations and an exceptional customer experience.
Rezku’s combination of advanced online ordering capabilities and robust delivery management tools makes it a standout choice for restaurants looking to maximize revenue and streamline operations.
Rezku includes a variety of horizontal features to streamline operations without additional costs:
- Employee Management: Keep track of schedules, permissions, and staff performance from a centralized platform.
- Advanced Reporting and Dashboards: Gain valuable insights into sales trends, operational efficiency, and customer behavior.
- Loyalty Rewards Program: Built-in loyalty tools include an online customer portal, enabling seamless rewards management.
- Gift Cards: Issue both physical and digital gift cards, fully integrated with your POS system.
- Couponing: Create and manage advanced coupons, including online codes and specific pizza-related deals like half-and-half options.
Hardware Requirements
The Rezku system is compatible with all iPads running iPadOS version 12 or above, including the latest iPadOS 18. For optimal performance and standard case and stand compatibility, Rezku recommends using the following iPad models:
- iPad 10.2-inch versions: Generations 7, 8, 9, and 10.
- iPad Pro 12.9-inch versions: Generations 3, 4, 5, and 6.
- iPad Mini: Generations 4, 5, and 6.
Rezku continuously updates its compatibility to support newer devices. For the most accurate and up-to-date information, it’s recommended to consult Rezku’s official documentation or contact their support team.
Integrations & Add-ons
Rezku POS integrates seamlessly with some of the most widely-used third-party tools across various aspects of restaurant operations, ensuring streamlined workflows and improved efficiency.
Third-Party Integrations
- Accounting: QuickBooks, Xero, Sage
- Delivery: DoorDash, Postmates, Uber Eats
- Operations: Compeat, CTUIT
- Inventory Management: YellowDog, Rezku Inventory
- Payments: TranSafe, triPOS, USAPAY, Magensa.net
Additional Features to Enhance Operations
- Manager’s Remote App: Provides quick access to system configurations, real-time performance tracking, and detailed reports, enabling managers to stay informed and make adjustments remotely.
- Kitchen Display Systems (KDS): Works alongside traditional printers to improve make-line and bar efficiency. Features include built-in recipes, alarms, timers, and alerts for product and order status, eliminating the need to track slips of paper.
- Customer-Facing Display: Sits on the counter, showing guests their items, totals, and running promotional graphics between orders. This feature enhances the guest experience and provides an opportunity for targeted marketing.
Rezku’s robust integration capabilities, combined with these additional features, make it a comprehensive solution that meets the diverse needs of modern restaurants.
Ease of Use
Rezku is incredibly easy to use. The software has won numerous user experience awards and is considered one of the best when it comes to seamless usability. The setup and all customization options are highly intuitive. There is absolutely no learning curve involved. Rezku’s onboarding, remote setup and manager training are highly refined to get you set up quickly without problems. On top of that, Rezku has numerous tutorials, videos and a dedicated training app.
Customer Service
When it comes to customer support, Rezku is on top of it’s game. Customer support is unlimited, with no additional fees. The support team is US-based, trained in-house and available 24/7. You will always get a live representative when you call Rezku.
Phone Support
Rezku offer 24/7 phone support.
Live Online Chat
Live Chat can be accessed from Rezku.com, from Back Office and the Manager’s App.
Rezku email Support can be reached through their website
User Reviews
Average User Rating
No Regrets
We tried multiple pos systems. Rezku is upfront and honest. Breathe of fresh air.
Pavel Aramyan
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
9.0
Price
10
Ease of use
10
Features
10
Service
9.8
Overall
Thank you!