Rezku Review

flag Built for restaurants of all sizes
  • Advanced POS with 300+ features

  • Automated inventory management

  • Built by seasoned bar & restaurant owners

  • 24/7 support available

Pros & Cons

  • Extremely easy to use
  • Many powerful features all included
  • Highly-rated cloud-based POS system
  • Large number of integrations
  • Doesn't have varied pricing tiers
  • No Android compatibility

Plans & Pricing

Rezku’s pricing is extremely straightforward. That being said, there aren’t varied packages. They offer two main choices.

All subscriptions include premium features including online ordering, delivery driver dispatch, loyalty program, gift card program, kitchen display app, and customer-facing display app. Rezku is well worth the feature-rich package you will receive.

Free
$0/month
Pro
$99/month
Enterprise
Custom

Overview

According to their website, Rezku is the highest-rated POS System provider for restaurants, bars, and pizzerias. The company has been operating since 2011 and has received multiple industry awards and massive acknowledgments from users. Based in California, Rezku is primarily recommended for restaurants, bars, pizzerias and large-scale restaurant chains.

Rating

  • "Price"
    9 /10
  • "Features"
    10 /10
  • "Ease of Use"
    10 /10
  • "Help and Support"
    10 /10

Features and Functionality

In terms of functionality, Rezku goes well beyond any competitor on the market. The systems’ security is on the absolute highest level, with full end-to-end data encryption and 2-factor authentication. Notable features include 3-day offline credit card payments, seamless integration with 3rd party online ordering services, automated inventory control with low-stock emails and a white-label online ordering portal for your customers.

Furthermore, features like ingredient-level food cost calculations, a driver dispatch system with SMS, a dedicated manager’s app for remote system management, an advanced KDS system and liner-less to-go label printing make this system highly flexible and informative. Allowing users to reduce errors, build on your strengths, identify weaknesses and improve the overall quality of their service.

Rezku handles the usual things exceptionally well too. Everything you’d expect from a modern POS System including table-side ordering and payment, order and split by seat, highly customizable menu management with conversational modifiers, half-and-half pizzas, and advanced couponing functions.

Menu Management

With Rezku, you can fully customize your restaurant’s menu, both on the POS and online. A team member is assigned to consult with you to make sure your menu is set up as needed. The menu builder features an easy-to-customize drag-and-drop designing, stock images, photo uploads, color-themes, on-screen and online product descriptions and recipes, and a custom-branded online ordering portal that does not require any website programing.

Full Service and Table Side Ordering

This feature makes your operations flow highly conveniently and productively. Rezku customizes your floor plan for fast table ordering. Fast check splits by seat, item or even to a new check, with wireless hand-held POS with integrated payments and backup batteries keep your servers working efficiently. Orders print directly to the kitchen, eliminating back-and-forth action. Table QR codes allow guests to order and pay directly from their smartphones, reducing dependence on front of house staff.

Automated Inventory Control

This feature is extremely handy when it comes to saving time and reducing errors. Enter stock on hand, and when the count reaches zero, the item is automatically 86’ed from the menu. Item counts can be updated on the fly right from the POS. Ingredient tracking sends automatic emails to managers when stock levels reach preset limits, reminding you to re-order, reducing embarrassment and customer frustration.

Offline Mode

Rezku is a modern cloud-based POS with a twist. Offline Mode allows you to continue operations even if the internet goes down. Including sending and printing orders to the kitchen, transferring orders between stations and paying for orders with credit cards. Save credit card payments for up to 3 days until the internet connection is normalized. Once everything is in order, the system automatically syncs all your offline data.

Online Ordering and Delivery

Online ordering and delivery are a top revenue generator for restaurants and are essential. Rezku’s first-party online ordering system is extremely easy to use. You won’t require any coding knowledge, website hosting services or technical knowledge. It is fully customized and branded to your restaurant and integrates with Rezku’s included gift cards, loyalty and coupons. Rezku integrates seamlessly with all major 3rd party online ordering and delivery services, printing right to the kitchen and eliminating the need for extra tablets.

Rezku includes features to help you get the most out of delivery. Manage in-house deliveries like a pro, with a dedicated delivery driver dispatch interface that includes turn-by-turn directions, return estimates and driver cash owed. For those who don’t do in-house delivery, Rezku integrates with DoorDash Drive, allowing you to assign deliveries to DoorDash drivers on the fly.

Hardware Requirements

The Rezku system is compatible with all iPads running iPadOS version 12 or above. Rezku recommends using iPad 10.2 inch versions (gen 7/8/9), iPad Pro 12.9 inch version (gen 3/4/5) and iPad Mini (gen 4/5) for standard case and stand compatibility.

Integrations & Add-ons

Rezku can be easily integrated with some of the industry-leading third-party tools for various spheres including accounting, delivery, operations, inventory management, and payments. Here are some of the most notable tools:

  • Accounting – QuickBooks, Xero, Sage
  • Delivery – DoorDash, Postmates, Uber Eats
  • Operations – Compeat, CTUIT
  • Inventory Management – YellowDog, Rezku Inventory

Payments – TranSafe, triPOS, USAPAY, Magensa.net

Ease of Use

Rezku is incredibly easy to use. The software has won numerous user experience awards and is considered one of the best when it comes to seamless usability. The setup and all customization options are highly intuitive. There is absolutely no learning curve involved. Rezku’s onboarding, remote setup and manager training are highly refined to get you set up quickly without problems. On top of that, Rezku has numerous tutorials, videos and a dedicated training app.

Customer Support

When it comes to customer support, Rezku is on top of it’s game. Customer support is unlimited, with no additional fees. The support team is US-based, trained in-house and available 24/7. You will always get a live representative when you call Rezku.

  • 24/7 Help & Support
    Rezku Support is available 24/7 including holidays via phone, email and chat.
  • Phone Support
    24/7 Phone support at 1-844-MY-REZKU (844-697-3958)
  • Live Online Chat
    Live Chat can be accessed from Rezku.com, from Back Office and the Manager’s App
  • Email
    Rezku Support can be reached at Support@Rezku.com
  • FAQ
    There is a comprehensive FAQ section split into 3 main categories – iPad FAQs, Web Browser and Networking FAQs, and Cash Drawer Management FAQs.
  • Blog
    The blog is updated extremely inconsistently and features topics primarily related to successful restaurant management.

Final Word

Overall, Rezku is an incredible restaurant POS system. It’s very easy to use, even if you have zero prior POS system experience. It is built to minimize time loss in all restaurant management and service operations, ultimately improving the quality of your service. The features and functionality allow a lot of room for customization, control, and precise inventory management to minimize costs. Finally, the world-class customer support and a dedicated account manager ensure that all your problems will be heard and resolved in a very short amount of time.

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Pavel Aramyan>
Pavel Aramyan
author

Pavel is a writer with over 5 years of experience in researching and comparing consumer products from a variety of industries.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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