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Comparison

POS Comparison

Before making your final decision on a POS system, use our comparison tool to explore the essential features of leading providers. You can compare up to three systems by selecting the icons below, helping you find the perfect solution to streamline your business operations.

8.3

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9.5

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best for Restaurants & food trucks
free trial Free demo available

best for Inventory management
free trial 14-day free trial

Price

Starter

$0/month

Buy More, Save More! Save up to 60% off

Price

Basic

$89/mo

Powering the world's best businesses

Pros & Cons

Integrate front of house and back of house operations
Ability to use gift cards
Deeply integrated loyalty program
Insightful reporting to help you understand profit and loss centers
Carefully selected integration partners

Add-ons can get pricey
Credit card processing fees not readily available
Inventory search function is lacking

Pros & Cons

All-in-one solution
Rich customization options
Great insights & analytics features
Amazing customer support

No variety in price packages
Some analytics tools come at an additional cost

Rating

Overall Score 8.3

Price 8
Comfort 9
Features 8
Service 8

Rating

Overall Score 9.5

Price 9
Comfort 9
Features 10
Service 10

Purchase Terms

Restaurant
Quick Service

Purchase Terms

Retail
Restaurant

User Reviews

Average User Rating

(1 Review)

Jim

Excellent, Feature-Rich, and Constantly Improving

We installed Toast one year ago and experienced immediate, mind-blowing results. Sales up 18% over night. Server tips up 300%. Profitability 100%. The size and scope of our menu and the fact that we integrated most of the features available made the implementation a massive task. But the pay-off has been huge. This system helped save our restaurant during the on-going pandemic. Throughout the last year they have been feverishly releasing new features and improvements to manage things like customer pickup, curbside pickup, online ordering, order and pay at table, and more. They recently created native integrations to UberEats, GrubHub and DoorDash that have made these orders incredibly easy to handle. Tech support has been some of the best we have encountered despite seeing some really negative comments around the time we initially signed up with them. This is a massive improvement over our former provider Vivonet / Infor. As a former IT professional and hardened restaurant owner I don't give high praise to very much. This company is earning my respect every day.

Dec 05, 2024

User Reviews

Average User Rating

(72 Reviews)

Verified

Very Honest

quick return call, amazing customer service, love that they are honest and don't sell you something that you don't need, the young lady was very straight forward of what they offer! they give great recommendation that fits your business needs.

Helpful (6)

Nov 17, 2021

Keegan Taylor

Verified

POS for small restaurant/cafe

We have been using lightspeed for many years now and absolutely love it! It is easy to modify the menu on the fly from your smart phone. Reports are top notch and easy to understand. Highly recommended for a small restaurant or cafe. Coho Joe Cafe in Sointula B.C

Helpful (5)

Jul 28, 2021

Martin Wright

Verified

POS

Easy and inexpensive to switch to Lightspeed, great support. Easy to use. Have not regretted the switch once.

Helpful (4)

Jun 16, 2021

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Customer Service

Phone Support

Phone support is available 24/7 for all technical issues customers may run into.

Live Online Chat

Live chat is available 24/7 through the customer portal.

Email support is available to customers as well as potential customers 24/7.

Customer Service

Phone Support

Pick up your phone and have your questions answered at any time of day or night.

Live Online Chat

If you don’t feel like calling and an email seems like it will take too long, contact Lightspeed via their live chat.

You can shoot a quick email and get a response in a couple of minutes.

Final Word

Toast POS is a complete solution for payment processing, back of house, and front of house operations. If that was all then it’d be a strong choice but it does a lot more. In addition to the core features, you can extend the functionality with add-ons and integrations. You’re able to create loyalty programs, issue physical or electronic gift cards, manage inventory, and even create a deeply integrated online store. There are some things to keep in mind. Toast quotes every merchant a custom price for payment processing fees which is determined by volume. Also, equipment can be a major outlay in the beginning (they do offer financing).

They took their time to create one of the most important features – reporting. The end result is a deep understanding of how every part of your business functions and where you can save money or increase revenue. If you’re looking for a total solution to manage your restaurant then Toast POS, which serves tens of thousands of customers, is a great choice.

Final Word

Lightspeed is a simple, intuitive solution designed for small businesses from the retail and restaurant industries. It has the functionality you’ll need, focused in a single, easily manageable place, and the system tosses in a few handy features you never even knew you needed. All in all, Lightspeed is an amazing quality of life improvement for retailers and restaurant owners.