Arryved Review

flag Fast & user-friendly technology
  • Flexible & customizable mobile POS

  • Zero monthly fees

  • Exceptional support team

  • Robust reporting dashboard

Pros & Cons

  • Built by experts with specialist industry experience
  • No up-front cost
  • No fixed monthly fees
  • Easily scalable – both up and down
  • Great customer support
  • No details of pricing without contacting the company
  • List of integrations not as extensive as competitors
  • Necessary to use Arryved for payment processing

Plans & Pricing

Arryved takes a unique approach to pricing, The company completely waives monthly software fees, and instead purely charges “transparent rates” for credit card processing at fees “lower than major competitors.”

Arryved’s no monthly fees, no contract pricing is set up to grow with your business for a true business partnership. This creates an interesting proposition for new and growing businesses, as there’s no upfront cost and no monthly fees based on the number of devices used. This is ideal for food and beverage businesses that scale up and down around events and seasonal patterns.

Due to this pricing policy, Arryved doesn’t offer fixed monthly packages and works on a “price on application” basis. Businesses looking for a customized quote need to fill in a contact form and arrange a free demo.

Arryved doesn’t tie customers to fixed contracts or charge for onboarding or customer support.

Arryved POS
Custom

Overview

Originally conceived as the perfect POS system for craft beer taprooms, Arryved has evolved and thrived since its launch in 2017. It’s an ideal choice for customer-focused craft and artisan hospitality businesses, with features that can adapt to multiple locations and varied patterns of business. Arryved was designed by individuals with specialist industry experience. In its relatively short lifespan, it has won awards for sales and customer service, and for providing a great employee experience. Arryved is a cloud-based, on-the-go software solution that provides users access to real-time reporting, online and contactless ordering, QR code ordering and loyalty programs.

Rating

  • "Price"
    7 /10
  • "Features"
    9 /10
  • "Ease of Use"
    8.5 /10
  • "Help and Support"
    9 /10

Features and Functionality

Human-Focused Mobile Point of Sale

Arryved allows establishments to start tabs without holding onto cards. Staff is able to swipe the credit card and hand it right back to the customer, ensuring cards don’t get left behind and service is faster with card on file.

Arryved is designed around providing a frictionless experience for both customers and staff. It’s a fully mobile solution, allowing orders and payments to be taken anywhere – from tableside at a fixed location to stalls at pop-up events and festivals. An offline mode provides extra flexibility around outside events.

Customer tabs can sync across multiple devices, improving communication between bar staff and ensuring customers’ experiences are seamless.

Contactless Ordering and Payment

Modern hospitality businesses are expected to provide a range of different ordering options. Arryved supports contactless ordering using QR codes and allows customers to settle their bills directly on their smartphones.

These features free up staff to mingle with customers and provide a memorable experience.

Free eCommerce Store

Arryved provides a free online storefront with no contract or monthly fees. This allows businesses to expand into online ordering and takeaway and delivery models with no additional expense or complication.

The eCommerce store is fully integrated with the on-premise solution in terms of inventory tracking and menu customization. It’s simple to configure and includes support for coupons and discounts.

Comprehensive Reporting and Inventory Management

Being fully cloud-based, Arryved facilitates real-time access to live data, with over 120 “out of the box” reports covering everything from financial management to liquor law compliance.

Comprehensive inventory management functionality helps with back-office and front-of-house work, with menu items automatically showing stock status to avoid disappointed customers.

Staff Management Features

Building on the back-office functionality, Arryed also includes a host of features to manage the business. These include staff hours tracking, payroll and tip management. Different staff can be assigned specific system roles to lock down their permissions and only allow access to relevant system areas.

Customer Loyalty

Arryved offers a highly configurable custom loyalty program at no extra cost. It works on a point-based program that makes it easy to track customers and link their tabs to their credit card, email address or phone number. Rewards can be granted for both in-person and online purchases.

The loyalty system creates a rich data source accessible from a dashboard that delivers valuable insights on customer behavior. There’s also email marketing functionality built in.

Hardware Requirements

Arryved works with a wide range of market-leading point-of-sale hardware.

As with the approach to pricing, Arryved doesn’t tie customers down to fixed hardware packages and contact lengths. Arryved supplies hardware to business owners at an upfront cost similar to the market value of each device. This helps businesses to control costs, investing as they grow.

Hardware includes a range of card readers, supporting tap, dip and swipe payment methods, handheld devices and tablets, dual-facing fixed terminals, receipt printers and kitchen display systems.

Integrations & Add-ons

Arryved integrates with a range of third-party software, and does so at no extra cost. Off-the shelf integrations include those for Shogo, Yellow Dog, Fresh KDS, 7 shifts, Ekos and QuickBooks.

Ease of Use

Arryved is a cloud-based POS system that can be accessed with a mobile device and an internet connection. Arryved centers around an intuitive dashboard allowing real-time system data access from anywhere.

The mobile app for Arryved is readily available to download and install from Google and Apple’s app stores. For self-service and online ordering, customers can be presented with a fully branded app, and process their own payments and tips. At the back end, reports are fully customizable, allowing staff members easy access to the information they need.

Customer Support

Arryved has a great reputation for customer support, and the company prides itself on putting you in touch with a “real human” by phone or email, seven days per week. In 2022, the company won a Stevie Award for excellent customer service.

Arryved takes a partnership approach to on-boarding new customers – on-boarding is customized for every client and included free of charge.

Support options include:

  • Phone Support
    Telephone support is available from “a real human, every day of the week.”
  • Email
    Email support is available for pre-sales, questions, and troubleshooting.
  • Video Tutorials
    Arryved offers their customers a wide selection of video tutorials.
  • FAQ
    FAQ/forum where users can get quick answers to questions about the system.
  • Blog
    Arryved’s well-populated blog section includes industry news, case studies, and advice articles.

Final Word

Arryved clearly began as a passion project, and the founders’ enthusiasm and industry expertise shine through. Laser-focused on providing great service for people at breweries, food festivals and other modern hospitality venues, Arryved gets the job done without getting in the way.

The feature set is extensive and includes certain things (such as email marketing and eCommerce) for which other providers charge extra. This value is magnified by Arryved’s policy of charging no setup fees or monthly hardware fees.

Those who prefer to pick from a set pricing structure may be frustrated by the need to contact the company for custom pricing. However, it’s clear that this policy is born of Arryved’s desire to provide a personalized service to all of its customers. Their online reviews and awards suggest that this is an approach that works.

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Ben Taylor>
Ben Taylor
author

Ben Taylor has been a professional writer since 2009, owning several sites of his own and writing for an array of global clients both large and small. A techie by trade, Ben has written for many comparison sites, covering diverse areas ranging all the way from software to lifestyle products.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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