Pros & Cons
- Seamless data synchronization
- Supports multiple locations
- Includes email & digital marketing tools
- Great customer support with dedicated account managers
- Pricing is not clearly provided on site
- No offline mode
- Limited accounting functionality
Plans & Pricing
Rain POS pricing is based on business needs so you’ll have to contact the vendor to discover your investment. Rain offers a free demo walkthrough of its POS system that can be scheduled from the company site. While Rain POS doesn’t provide direct pricing, some customers report that it’s affordable with price starting from $129 per location per month.
Rain is a multi-store POS solution that allows an unlimited number of users plus offers a variety of marketing tools. All of which are included with the service at no additional cost.
If replacing your current POS, you can use some of the existing hardware but may have to replace anything that’s incompatible with Rain. This can be an additional investment.
Rain is a cloud-based POS system combined with robust eCommerce, email, and messaging capabilities. The company was founded in 2008 and has since become one of the most trusted POS systems for retailers. Customers love Rain because it does much more than what you’d expect from a POS system.
Features and Functionality
Rain is a cloud-based POS system that’s packed with plenty of features able to propel the success of practically any retail business. It has all the great features of a retail POS system such as inventory tracking, customer history, gift cards, and many more. This POS is also super easy to use, which reduces onboarding costs and improves workflow.
In addition, Rain features advanced reporting and data collection. Businesses can generate and view reports whether in-store or on-the-go. You can collect and store just about any kind of customer information. For example, a business may decide to collect certain kinds of details from various customer segments.
Here are some more notable features of the Rain POS system.
Unlimited Number of Users
It’s possible to add an unlimited number of users to the Rain POS. It doesn’t come with the initial package, it seems, but it’s good to know that the system supports this feature as an add-on.
Supports Text Message & Email Marketing
With the Rain POS, it’s easy to get to know customers on a deeper level. Owners can capture data with a CRM, and then communicate via text and email from within the system.
Secure Cloud Back-Ups
DSS and PCI security compliant, Rain POS knows how to handle data securely. This cloud-based POS backs up data so owners don’t have to worry about losing inventory or customer data.
Ability to Add Loyalty and Gift Cards
Specialty shops often have close relationships with their customers. That’s why the Rain POS offers loyalty and gift card add-ons. This system’s goal is to simplify life for business owners and connect them with customers.
Whether it’s SCUBA gear or a ukulele string replacement, Rain POS has an integrated service and repair tracking feature. From within the POS, staff can see where items are in the repair cycle.
Rain POS offers a variety of reporting options.
Rain POS is compatible with any computer and most mobile devices with an Internet connection. The POS is best deployed on a Windows operating system but can work with other systems too. Other compatible hardware includes Macs, Chromebooks, iPads, Netbooks, Linux, and Android. Though some of these devices may provide limited functionality such as when they don’t have USB support. Also, some specialized hardware like any existing cash registers you currently have may not be compatible. Thankfully, Rain provides hardware recommendations on its website even though it doesn’t sell them directly.
Integrations & Add-ons
The Rain POS integrates with QuickBooks, social media, and websites. Keep in mind that Rain comes with its own eCommerce site for owners to customize. For instance, users can integrate Rain with Instagram for easy marketing. Rain can also integrate with a platform like Reverb for listing items.
Ease of Use
The UI (user interface) of Rain POS is simple and highly intuitive. So you don’t have to worry about a steep learning curve. Set up is also very easy since Rain is web-based and doesn’t require any heavy or complex on-premise installation.
The support team at Rain is amazing and very responsive to customer feedback. They are available by phone, fax, email, or in-person (if you’re in Springville, Utah). Rain also has a support knowledge base where customers can find information on how to do certain things.
Phone SupportThe support team is available Mon – Fri between 7 AM and 6 PM, including Saturday between 8:30 AM to 5 PM.
Live Online ChatYes, during the hours the support team is working.
Video TutorialsRainPOS maintains a YouTube channel with plenty of how-to videos.
BlogThe company publishes useful content regularly on its award-winning retail blog.
Hands down, Rain is probably the best POS system for specialty retail businesses. Though it can be employed by other retailers too. Although the pricing online is unclear, a quick correspondence with a sales agent will let you know what will be the right package for your business. The simplicity, effectiveness, and clever marketing features of Rain can improve business outcomes for most retail companies. Overall, it’s an all-in-one powerhouse of awesomeness.