Tillpoint Review

flag Functions on iPad, tablet, Mac, and PC
  • Features management, inventory, & sales tools
  • Try for free for 30 days
  • Partnered with the best-in-class hardware
  • Suitable for all types of businesses

Sharing is caring!
Be the first to review this product.

Popular with
Retail Store
Trial/Demo
30-day free trial
slider-image
  • author: Amrita Biswas
  • 03.03.19
  • Comments

Rating

  • "Price"
    9 /10
  • "Features"
    8 /10
  • "Ease of USe"
    9 /10
  • "Help and Support"
    8 /10

Overview

Tillpoint is an award-winning MBMS (Modular Business Management System) composed of a feature-rich EPOS, and a wide plethora of solutions designed to help with their sales process, client, time, stock, and staff management. Tillpoint unites the convenience of SMB solutions with the much-needed flexibility in Enterprise-level systems.

Plans & Pricing

Tillpoint has both monthly and annual payment plans available for its users. A 100% free 7-day trial is available to help you sink your toes into the water. All plans come with full POS features, and varying levels of support.

With the Advanced or Multi-Store plan you have the option to add additional terminals for $29/month. All plans offer the option of Basic Setup Assistance for $59 or Advanced Setup Assistance for $99.

Starter

This package includes a software license for 1 terminal in 1 location available to 3 users. The price starts at $29/month if billed annually. This plan comes with access to the help center, email and phone support.

Advanced

The Advanced package is Tillpoint’s most popular option. It includes 2 terminals in 1 location, and access for an unlimited number of users. The price starts at $49/month if billed annually. This plan offers access to the help center, 24/7 email support, and phone support.

Multi-store

For those with multiple store locations, the Multi-store package offers 2 terminals in unlimited locations, and unlimited users. The package starts at $79/month if billed annually. With this plan you will have access to the help center, 24/7 email support, and dedicated phone support.

 

Starter
$29/mo
Advanced
$49/mo
Multi-store
$79/mo

Features and Functionality

Obviously, the Complete Point of Sale System is Tillpoint’s heart and soul. It is simple and intuitive in design. A few taps on the screen are all it takes to get the hang of it. EPOS accepts credit cards, checks, gift cards, and loyalty points. Tillpoint works in both online and offline modes making sure that businesses are not depended on their internet connection.

That said, basic POS functionality is far from everything Tillpoint has to offer. Customization, additional features, and ease of life improvements are where the EPOS really shines.

Customer relations

Gather and analyze colossal volumes of data to ensure that your returning customers feel welcome and appreciated. You are free to create loyalty programs and distribute loyalty points as well as gift cards directly from the EPOS.

Reports and analytics

Keep a finger on the pulse of your business by tracking financial reports, managing budgets, purchasing inventory, and making data-driven decisions from your office or even the comfort of your couch.

Staff management

Tillpoint has built-in staff profile functionality you can use to track performance, manage timesheets, and send direct messages from within the app. These features come in handy for entrepreneurs who are constantly on the fly.

Accounting

Get all of your accounting in one spot with a simple double-entry bookkeeping functionality. You can manage billing, bank reconciliation, payable accounts, and payroll integrations from within the Tillpoint EPOS.

Inventory management

Tillpoint’s inventory management features are definitely among the most convenient on the market. You are able to manage stock, track individual items, restock, and get data on your best-sellers within the system.

Hardware Requirements

Tillpoint is available across all platforms. Thanks to the company’s close relationships with major hardware manufacturers like Apple, Epson, HP, Socket, and Star, it also has no hardware limitations.

All it takes for you to get started is an iPad, or a laptop, and a receipt printer. You can purchase your hardware independently, or you can get amazing bundles with everything a business needs from Tillpoint.

Integrations & Add-ons

Tillpoint makes accepting payments as simple as breathing. It’s integration with iZettle, SumUp, and PayPal ensure that your clients can pay with cash, cards, Apple and Google Pay, contactless, and in any currency of their choosing. You will be able to accept payments with gift cards, punch cards, and loyalty points as well.

More on the matter, Tillpoint’s integration with MailChimp boosts your client relationships with the ability to send out emails, offers, and rewards directly from the app.

Ease of Use

Despite an impressive pool of features, Tillpoint doesn’t seem to be overblown or overly complex. The navigation is pretty intuitive. The system feels natural and fluid, and the EPOS has the Great User Experience 2018 award to prove it. Tillpoint’s UI and UX teams have done a remarkable job of making the EPOS accessible to everyone.

Pros & Cons

  • Works across all platform and devices
  • Handy integrations
  • Online and offline modes
  • Flexibility and scalability
  • Accepts various payments
  • 24/7 support is not available on all packages
  • Takes some time to learn the many options of this EPOS

Customer Support

Tillpoint has a very responsive support team and a wide variety of resources available to simplify the learning curve as much as possible.

 

  • 24/7 Help & Support
    Tillpoin’s support team is available 24 hrs a day, every day of the week for Advanced or Multi-Store plan members.
  • Phone Support
    Have a question? Pick up the phone and get an answer. It’s really as simple as that!
  • Live Online Chat
    Live chat is available.
  • Email
    Email support is available for all plans with a varying response time based on your plan.
  • Video Tutorials
    Tillpoint has prepared a series of videos both on their site and on their YouTube channel.
  • FAQ
    Tillpoint has a great FAQ section to answer all your questions.
  • Community Forum
    Tillpoint doesn’t have a community forum per se, but the company is active on social media where they have massive communities on Facebook, Twitter, G+, YouTube, LinkedIn, and Instagram.
  • Blog
    Tillpoint has a very interesting blog that covers a lot of the stuff SMB owners will need in their daily routines.

Final Word

Tillpoint is a convenient all-in-one EPOS system for small and medium businesses. It’s award-winning interface and a wide selection of features have made Tillpoint into one of the best software products on the market. If you are looking for something elegant, intuitive, and powerful, you’ll have the deal of your lifetime with this EPOS.

amrita
Amrita Biswas
author

Amrita Biwas is a writer with experience in the field of business technology. Beyond her deep knowledge of business software and automation tools, she has years of experience writing and editing for online publications. Her specialty is SMBs – she’d love to help find your business with the software that benefits you most!

Leave a Reply

Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy