Clover Canada Review

flag Highly scalable and customizable
  • Affordable & transparent processing fees

  • POS designed to make things easy

  • Live 24/7 customer support

  • Trusted by 1 Million+ merchants worldwide

Pros & Cons

  • The clear and intuitive interface makes it easy to use
  • The system is highly flexible and portable
  • Excellent reporting for tracking business activities
  • Not all available integrations are free

Plans & Pricing

Clover has four POS plans. They are labelled as ‘Essentials, ‘Register,’ ‘Counter Service Restaurant,’ and ‘Table Service Restaurant.’

Essentials

Businesses pay a monthly fee of $14.95 per month, per device. The Essentials plan includes payments, employee management, virtual terminal, e-invoicing and recurring billing. It also includes order and customer management, and basic inventory features.

Register

With the ‘Register’ plan, you pay a monthly fee of $39.95 per month, plus $9.95 per month for each additional device. The plan supports variants, advanced inventory management, detailed sales reporting, and staff management tools. All of this is in addition to the features available in the Essentials plan. This plan is suited for a retail business.

Counter Service Restaurant

This plan is ideal for quick service businesses or restaurants since it is designed for speed. The first device costs $49.95 per month and $9.95 per additional system. This plan includes advanced inventory and menu management, modifiers, detailed sales reporting, and staff management tools. The plan also includes online ordering, QR code menu functionalities, customer management and order history.

Table Service Restaurant

With the Table Service Restaurant plan, you get everything available with other plans and more. This plan is great for full-service restaurants and costs $79.95 per month for the first device plus $9.95 for each additional device. This plan includes table mapping with server management, coursing, the ability to fire orders right to the kitchen with handheld tableside ordering, pay-at-table, QR code and online ordering.

Essentials
$14.95/month
Register
$39.95/month
Counter Service Restaurant
$49.95/month
Table Service Restaurant
$79.95/month

Overview

Clover entered the POS market in 2012 and has since grown to become one of the most used cloud-based POS and payment systems in the world. The system is suitable for many types of retailers, service providers and restaurants, including cafes, bars, quick service, and fine dining.

Rating

  • "Price"
    8 /10
  • "Features"
    9 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    7 /10

Features and Functionality

Clover POS comes with built-in payments and various customizable features, such as inventory management, reporting, virtual terminal, recurring billing, e-invoicing, online ordering, QR code ordering and employee management, among others. The POS has all the must-have features of a reliable system and more, making it ideal for many business models. Also, Clover is user-friendly, and since it’s cloud-based, you can manage your company(s) from any device, anywhere.

Inventory Management

Clover makes inventory management a breeze. You can add items individually, by scanning merchandise barcode labels or by importing inventory via spreadsheets. Editing a product’s information is simple, and Clover automatically monitors performance.

Reporting

The POS software has built-in reporting for real-time actionable business insights. Businesses can track key metrics and identify trends that may help them boost revenue. The best part is that you can access reports anywhere, anytime with a compatible Internet-enabled device.

Virtual Terminal

The virtual terminal lets you process transactions online. That means you don’t have to be at your terminal to make sales. For example, you can log in to your dashboard from a smartphone to accept payments or process refunds.

Online Ordering

With Clover’s online ordering feature, you can digitize your menu and start receiving, including processing orders from the company website. The POS system integrates with your site and syncs inventory to avoid stock issues. Clover gives you full menu control.

Employee Management

Clover helps you manage and support employees – your most essential resources. With employee features, you can incentivize people, measure individual performance, and control access or permissions. Also, scheduling, clock in or out, tip management, commission distribution, and more are supported.

Hardware Requirements

Clover provides its own proprietary POS hardware. The company offers four hardware packages to go with the monthly software fee. These are Station Duo, Station Solo, Mini, and Flex. However, the POS software can launch from any device, such as a Mac, Windows, Android, and iOS.

Most businesses will need a hardware package to get started with Clover. However, you don’t require hardware if all that’s needed is a virtual terminal for processing transactions. Clover also supports several accessories for customizing your POS system. Things like a kitchen printer, weight scale, barcode scanner, label printer, ordering kiosk, and kitchen display system.

Integrations & Add-ons

The POS system’s capabilities can be extended using integrations. That means you can customize the software’s functionality to your liking. You’ll find plenty of integrations at the Clover App Market. Applications like Homebase’s Time Clock, 7Shifts, QuickBooks, Digital Loyalty, SeatOn Reservations, 3rd Party Delivery Integrations (Uber Eats, Skip the Dishes, Doordash, and Cojilio Scheduling, among others, can be acquired. Some integrations are free, but you’ll need a subscription for others.

Ease of Use

Clover POS comes with a sleek, intuitive interface that makes it easy to set up and learn. The POS software has several built-in apps that are specific for handling particular needs. These apps separate Clover’s different functions, so you can find the things you need quickly, keeping everything simple.

Customer Support

Many customers report receiving excellent and responsive support from the Clover team. Clover also provides white glove concierge service when onboarding, which includes menu build, inventory upload and live 1:1 training.

  • 24/7 Help & Support
    The company’s hours of operations aren’t clear on their website. However, according to a live chat representative, they offer 24/7 telephone support.
  • Phone Support
    Businesses can reach Clover by phone or have the support team call them by simply clicking the “call me” button on their clover device.
  • Email
    Clover provides email support.
  • Video Tutorials
    You’ll find several useful video tutorials on Clover’s YouTube channel.
  • FAQ
    The company maintains a FAQ page for addressing customer concerns.
  • Community Forum
    Clover has a useful community forum where customers can ask questions and get answers.
  • Blog
    The company maintains a blog with valuable business information.

Final Word

If you need a modern and easy-to-use POS system with quick transaction processing time, many features and extendable capabilities, then Clover might be it. One of the most interesting features is analytics. It’s incredible and provides various insights for making informed decisions. Clover practically has everything that businesses need to operate and grow.

However, while the software investment is low, hardware and integration costs can add up depending on your business needs. That’s because you have to use the vendor’s equipment, and integrations require additional investments. All in all, Clover is a great customizable choice for retailers, service providers and restaurants, plus it can support other business models.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
amrita
Amrita Biswas
author

Amrita Biwas is a writer with experience in the field of business technology. Beyond her deep knowledge of business software and automation tools, she has years of experience writing and editing for online publications. Her specialty is SMBs – she’d love to help find your business with the software that benefits you most!

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

Leave a Reply

Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy